Terms of Service

Cancellation Policy

  • Training sessions that are not rescheduled or canceled at least 4 hours in advance and advance notice wasnt given to your Trainer, will result in forfeiture of the session.

  • After 2 no call/ no show appointments (appointments missed without notice before the start time) will result in the forfeiture of all remaining sessions without refund. Your trainer reserves the right to refuse further service.

Subscription Policy

  • No refunds will be given after 48 hours of payment draft received. If a refund is granted within the 48-hour window, then no further sessions may be or remain scheduled beyond the cancellation date. If a clients subscription is cancelled dthe price point that the client maintained will be subject to change to the most updated pricing.

  • All clients with a subscription for a set number of sessions must use session within 30 days. Your trainer may allow rollover sessions into the next billing cycle with continuous subscription renewal. Clients may not buy and cancel a subscription until they use up their sessions. Upon rejoining, the price point that the client maintained will be subject to change to the most updated pricing.

  • All subscriptions will be drafted on the same date of the next calendar month. You may speak with your trainer about adjusting your draft day.

  • By signing this agreement, you understand all subscription packages will renew on the same date on the next calendar month unless canceled by the client or prior amendments have been made beforehand and trainer has agreed.

  • By signing this agreement, you understand refunds requested within the 48 time frame and granted, will take from 5-10 business days to process.

Tardiness Policy

  • Clients arriving late will receive the remaining scheduled session time unless other arrangements have been previously made with the trainer. If you are more than 25 minutes late, your trainer may choose to cancel the session and you may lose that session, in which case no refund will be made.

  Expiration Policy

  • The expiration policy requires the completion of all personal training sessions within 30 days from the date of purchase. Personal training sessions are void after this time period. No refunds will be issued for unused sessions.

Training Release

Because physical exercise can be strenuous and subject to risk of serious injury, your personal trainer urges you to obtain a physical examination from a doctor before beginning any exercise or training program. You agree that by participating in these physical exercise sessions or personal training activities, you do so entirely at your own risk. This includes, without limitation, (a) your use of all amenities and equipment in the facility and any off-site location and your participation in any activity, class, program, personal training or instruction, (b) the sudden and unforeseen malfunctioning of any equipment (c) our instruction, training, supervision, or dietary recommendations. You agree that you are voluntarily participating in these activities and use of these facilities and premises and assume all risks of injury. You expressly agree to release and discharge your personal trainer or instructor and training location, and from any and all claims or causes of action. This waiver and release of liability include, without limitation, all injuries to you which may occur, regardless of negligence. If any portion of this release from liability shall be deemed by a Court of competent jurisdiction to be invalid, then the remainder of this release from liability shall remain in full force and effect and the offending provision or provisions severed here from. You acknowledge that you have carefully read this waiver and release and fully understand that it is a release of liability. You agree to voluntarily give up any right that you may otherwise have to bring a legal action against the personal trainer or instructor or training facility for negligence, or any other personal injury or property damage or loss action.

Testimonial and Photo Release Form

In good and valuable consideration, the receipt and sufficiency of which is hereby acknowledged, I, the undersigned, hereby grant to Sarah-Olivia LLC aka BODY (“Trainer”) and his/her agents the right to use my photographs, images, story, and/or testimonial, in whole or in part, and without restriction as to changes or alterations. The rights granted herein shall extend in perpetuity, unless revoked in writing to Trainer by me, throughout the world, and for any purpose whatsoever, including without limitation for marketing and advertising purposes of Trainer, and in any and all media, including without limitation Trainer’s website. I acknowledge that Trainer has no obligation to return any photographs or images to me. I hereby RELEASE, WAIVE and FOREVER DISCHARGE any and all claims arising out of, or in connection with, such use by Trainer, including without limitation any and all claims for libel or invasion or privacy. I hereby warrant and represent that I am at least 18 years of age and have the right to contract in my own name. I have read the above Release and am fully familiar with the contents thereof. This Release contains the entire agreement between the parties hereto as to the subject matter contained herein.